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Toyco almost doubles packaging capacity with practical solutions from OfficeMax.
Toyco brands themselves as the home of "serious fun". This little kiwi business has turned into a toy giant - in fact it's New Zealand's largest independently owned and operated toy store
A walk through their store in St Lukes, Auckland is a kid's (and collector's) dream, with favourite brands like LEGO on display (including an impressive array of store models built by Ryan 'The Brickman' McNaught).
However when Toyco first started they were a small company, operating directly out of their store.
Then three years ago things "blew up". Suddenly they were processing so many orders a day they were struggling to keep up.
We spoke to Operations Manager, Chris Smith, about how Toyco expanded, and how OfficeMax helped streamline their packaging systems.
Toyco's initial packaging process was in the store, using recycled boxes and wrapping them in brown paper. There were a few issues with this:
Toyco has been able to drastically increase the amount of orders their staff can process a day.
From an average of 90-100 orders a day to at least 150 per person per day. This has seen a huge save on wages and increase in happy customers.
Without these solutions, Chris says Toyco would have had to hold back its growth as they simply would not have been able to keep up with demand.
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