Delivery Information

Delivery Timeframes

When you place your order before 3pm Monday to Friday (excluding public holidays) you will receive your order within 1 – 3 business days for ‘standard in-stock products’.

In addition please note the following timeframes;

  • For products classed as ‘dangerous goods’ please allow 3 - 5 business days for delivery due to specialised handling and delivery requirements
  • For ‘shipped from supplier products’ please see specific timeframes shown against each product on our website (note: you may receive more than one delivery, we’ll advise you when your order is confirmed).
Please note: occasionally the delivery timeframe for some products may be longer than stated above.


Delivery charges

Delivery is free for orders over $50 excluding GST. Under this amount there is a delivery fee of $6.67 excluding GST.

Freight and handling and pallet charges may be applied to large bulky products, hazardous goods, furniture products and items ordered by OfficeMax especially for you.

For ‘Shipped from supplier products’ the following charges will be applied:

Auckland, Wellington, Christchurch Rest of Country
Technology Products 5%  5%
Furniture Products   12% 16%

Note: Freight percentage is of product cost excluding GST.

Tracking your order

To improve your delivery experience, courier tracking is now available on most orders placed online. Find out more.

If you have any questions, please call our customer support team on 0800 426 473.

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